[Thứ ba, 18-02-2020 ]
Trang chủ  |  Giới thiệu  |  Dịch vụ  |  Tin tức  |  Khuyến mãi  |  Cam kết bảo hành  |  Liên hệ
 DANH MỤC SẢN PHẨM
  Giỏ hàng
0 món
  Luợt truy cập
Today: 230
Yesterday: 503
Online: 4

Total:  1,659,265
  Hỗ trợ trực tuyến
Skype Me!

Hotline(08)39951518


info@kingdom-tech.com




Contact Center » Mitel Call Center
Sản phẩm Hệ thống Contact Center
Bảo hành 15 Tháng
Kho Còn hàng
Xuất xứ Mitel Network - Canada - Mỹ

Customer Interaction

Mitel Contact Center Enterprise Edition ACD offers scalability to thousands of ACD agents, Resiliency to provide "always on" service, and virtual capability that takes advantage of your company's expertise in various locations.

You operate in a competitive market or you have stringent regulations to meet. The rapid adoption of the Internet and electronic commerce means that customers expect service at any time over any medium, and they also expect service from you whenever they need it. They don’t work solely within normal business hours, so they don’t expect you to either. They demand immediate access to information, and they expect to reach the appropriate resources and knowledge instantly. The quality of the customers’ experience will determine the strength of your customer relationships, and their loyalty to you.

The stakes are high. How can you increasingly improve service to customers, so they keep coming back? How do you give customers what they want while remaining competitive and driving costs down? Are you concerned that change will mean extra cost and extra work? Are you concerned that giving greater choice to customers will impact on your ability to manage your people, processes and client engagements?

At Mitel®, we recognize that a slightly dissatisfied customer today, whose problem you quickly and efficiently solve, will be a more loyal customer tomorrow.  That’s why Mitel Customer Interaction Solutions create long-term, sustainable value and integrate with how you do business. Providing true flexibility and efficiencies that will help you better handle your customers’ needs. Our intelligent user-friendly solutions:

  • support first-time issue resolution, personalized service and improved customer retention
  • facilitate easy access to the right skills, at the right time wherever and whenever  they are needed
  • allow you to leverage a distributed workforce to deliver superior customer service from anywhere
  • empower employees to resolve issues efficiently and effectively improving customer experience
  • increase employee loyalty, protect training, and recruitment investments while reducing the impacts of churn by providing flexible working capabilities 

Mitel provides innovative solutions to help differentiate your company as a market leader, and drive business improvements.

If you want to discover why more and more leading businesses around the world choose Mitel solutions to help them gain competitive advantage – contact us today.




Tìm kiếm
Sản phẩm nổi bật
Mitel 5310 IP Conference Unit



Price: Call


Phầm mềm tính cước điện thoại CDR



Price: 800000 $


Trả lời tự động AA9604



Price: 196 $


IP Voice Trading System



Price: Call


Đầu nối cáp tổng đài



Price: 200000 $


SoundStation VTX 1000



Price: 31900000 $


Unified Communications



Price: Call


Hội nghị truyền hình Polycom



Price: Call


GSM Signal Booster / Repeater



Price: Call


Điện thoại Mitel 5212 / 5312



Price: 4200000 $


Giải pháp kỹ thuật
Hệ thống thông tin Enterprise
Tổng đài điện thoại nội bộ
Hội nghị điện thoại và Video web
Contact center
Unified Communications (UC)
Enterprise Mobility
Hội Nghị Trực tuyến
Ghi âm thoại chuyên dùng
Giải pháp wifi diện rộng
An ninh - tối ưu mạng
Giải pháp hạ tầng mạng
Giải pháp ảo hóa
Giải pháp nguồn dự phòng
Đối tác

Khách hàng